We have a special guest for our September meeting. Ed Birch will be joining us to talk about continuous improvement. Continuous improvement is the constant effort to eliminate waste, reduce response time, simplify the design of both products and processes, and improve quality and customer service. In simpler terms it can be summed up as Plan, Do, Check, Act. If you have specific processes or procedures that you wish to have Ed address that relate to web marketing, please leave a comment below.
What does this have to do with web marketing? Processes and the concept of Plan, Do, Check, Act has a place in every business and every industry. What processes do you have in place? What processes do you need in place and how to you put them together and measure their success? Ed will be discussing these and other issues. But if you have something specific that you would like him to address related to your business, just let us know through the comment section below.
Ed Birch has over 20 years of “hands on” experience in disciplines from business development, manufacturing management, quality assurance, product development, finance, and information technology. His industries include management consulting, chemical processing, food processing, pharmaceutical and contract manufacturing.
In 2005, Ed and his wife Donna launched Birch Consulting Group to specialize on improving individual and organizational performance.
In 2007 Birch Consulting Group became a partner in the Strategic Energy Group. The Strategic Energy Group are engaged managing energy efficiency projects for BC Hydro (Canada), Energy Trust of Oregon and Northwest Energy Efficiency Alliance. Birch Consulting’s work with the Industrial Efficiency Alliance is to transform energy management practices of Northwest food processing and pulp/paper industries. Ed currently mentors more than thirty food processing and pulp and paper mills energy efficiency teams which are projecting cuts in energy usage by as much as 20%. J.R. Simplot Company, Norpac Foods Inc., Tree Top Inc., Ocean Spray Inc., Basic American Foods Inc., Sabroso Co., and Weyerhaeuser Co. are a few of the companies that are engaged in the Continuous Energy Improvement process designed and developed by Birch Consulting.
Birch Consulting Group has also worked with Coeur d’Alene Mines Corp. in developing an environmental improvement program for the gold and silver mining firm. Birch Consulting has reached outside the United States to South Africa introducing continuous improvement concepts to Pro-Group, a regional retail pharmacy chain, and conducted continuous improvement workshops for South African businessmen sponsored by the local Rotary chapter.
Ed’s successful programs have been built on committing executive leadership and empowering employees to accept and implement change.
